Last update: 30-09-2025

This website is operated by Elsie London. Throughout the site, the terms "we," "us," and "our" refer to Elsie London. Elsie London offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you are engaging in our "Service" and agreeing to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced here in and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these terms. If you do not accept all the terms and conditions of this agreement, you may not access the website or use the services. If these Terms of Service are considered an offer, acceptance is expressly limited to these terms.

Any new features or tools added to the current store are also subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to regularly check this page for any changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you in Poland.

Company details

• Store name:  Elsie London
• Company name:  Nebb Capital
• Website: https://elsielondon.co.uk/
• E-mail: info@elsielondon.co.uk
• Company Registration Number (KVK): 98039849
• VAT number: NL868334959B01

Section 1 – Terms of Use of the Online Store

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use our Services.
You may not use our products for any illegal or unauthorized purpose nor, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You may not transmit any worms, viruses, or any code of a destructive nature.
A violation or breach of any of these Terms of Service will result in immediate termination of your Services.

Section 2 – General Terms and Conditions

We reserve the right to refuse service at any time and for any reason.
You understand that your content (not including credit card information) may be transferred unencrypted and (a) involve transmissions over various networks; and (b) are subject to change to adapt and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or in any way exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without the express written permission of the website owner.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect the interpretation of these terms and conditions.

Section 3 – Accuracy, Completeness and Timeliness of Information

We are not responsible if the information available on this website is not accurate, complete, or current. The material on this website is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without first consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this website is at your own risk.
This website may contain some historical information. This historical information may not be current and is provided for reference purposes only. We reserve the right to change the content of this website at any time, but we have no obligation to update the information. You agree that it is your responsibility to monitor changes to our website.

Section 4 – Changes to Service and Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.
We will not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or Services (if applicable)

Some products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our returns policy.
We have made every effort to accurately display the colors and images of our products as they appear in the store. However, we cannot guarantee that your monitor's display will accurately reflect the colors.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, in any geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions and product prices are subject to change at any time, in our sole discretion, without notice. We reserve the right to withdraw any product at any time. Any offer for any product or service made on this site is void where prohibited by law.
We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing/telephone address provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Please review our returns policy for more information.

Section 7 – Optional Tools

We may provide you with access to third-party tools over which we have no control or supervision.
You acknowledge and agree that we provide access to such tools 'as is' and 'as available', without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of any optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with the terms on which such tools are provided by the relevant third-party provider(s).
We may also offer new services and/or features through the site in the future (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Service.

Section 8 – Third Party Links

Some content, products, and services available through our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of, and we do not warrant and assume no liability for, any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any damages or losses related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with, third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party directly.

Section 9 – User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, copy, publish, distribute, translate and otherwise use in any medium any comments you forward. We are and shall be under no obligation: (1) to keep any comments confidential; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property rights or these Terms of Use.
You agree that your comments will not violate the right of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate any person, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for all comments you post and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 10 – Taxes and Customs Duties

All prices listed on our website do not include VAT, import duties, or any other taxes or fees that may apply. Because orders may be shipped directly from our suppliers located overseas, the customer is responsible for any VAT, import duties, taxes, or other fees once the goods reach their destination. These costs are not included in the purchase price and must be borne by the customer. We recommend that customers contact their local customs office for further information before placing an order.

Your submission of personal data through the store is governed by our Privacy Policy. Please review our Privacy Policy.

Section 11 – Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, fulfillment times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We have no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 12 – Prohibited Uses

In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content:
(a) for any illegal purpose;
(b) to solicit others to perform or participate in any illegal activities;
(c) to violate any international, federal, national, provincial or local laws, regulations, rules or statutes;
(d) to infringe or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to transmit false or misleading information;
(g) to upload or upload viruses or other malicious code that will or may in any way affect the functionality or operation of the Service, any related website, other websites, or the Internet;
(h) to collect or track personal information about others;
(i) to spam, phish, pharm, spoof, crawl, scrape, or similar practices;
(j) for any obscene or immoral purpose;
(k) to interfere with or circumvent the security features of the Service, any related website, other websites, or the Internet.

We reserve the right to terminate your Service or access to any related website for violating any of the prohibited uses.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or discontinue the Service at any time, without notice.
You expressly agree that your use of, or inability to use, the Service is at your own risk. The Service and all products and services delivered through the Service (unless expressly stated otherwise by us) are provided "as is" and "as available," without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Elsie London our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or damage of any kind, including, without limitation, direct, indirect, incidental, punitive, special, or consequential damages, including, but not limited to, lost profits, revenue, savings, data, replacement costs, or any similar losses, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any products obtained through the Service, or for any other claim related in any way to your use of the Service or any products, including any errors or omissions in any content, or any losses incurred as a result of the use of the Service or any content (or products) made available through the Service.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such cases, our liability shall be limited to the maximum extent permitted by law.

Section 14 – Compensation

You agree to indemnify, defend and hold harmless Elsie London and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 15 – Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 16 – Termination of Contract

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.
These Terms of Service are effective until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any provision of these Terms of Service, we may terminate this Agreement at any time without notice and you will remain liable for all amounts due up to the date of termination; and/or we may deny you access to our Services (in whole or in part).

Section 17 – Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).
Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.

Section 18 – Applicable Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands.

Section 19 – Changes to the Terms of Service

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically to review any changes. Your continued use of our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

Section 20 – Contact Details

Questions regarding the Terms of Service should be directed to: info@elsielondon.co.uk
Finish or contact us via our contact form.